Experience
Imagine
spending
thousands of dollars on a transmission repair, only to find out later
that it
was unnecessary. Unfortunately, once the transmission is removed, there
is
little chance you’ll ever know.
There
is an abundance of
evidence that “honest mistakes” such as these are widespread
occurrences among
service centers. After being told they needed a transmission
replacement, many
customers bring vehicles in to us, only to find out that the
transmission was
never the problem.
I
want to be fair to
those facilities; some vehicles’ problems are very complex, and related
symptoms
often mimic transmission problems. This is where our extensive
transmission and
engine electronic control system experience can prevent costly errors.
Of the
misdiagnoses that we see by technicians, the majority are the result of
inexperience or disregard for industry accepted diagnostic procedures.
Quality
Automatic transmission associations have spent years researching the causes of failure in transmissions. From their findings, they have produced redesigned components and technologies to alleviate these problems. Using advanced transmission repair procedures allows Tucker Transmissions to produce the finest products and an outstanding warranty.
Character
A
business’ reputation is
an important consideration to a consumer, especially in the automotive
and
transmission service business. Unlike retail, where you can buy and
return an
item within 30 days, the quality of automotive service you receive has
lasting
consequences.
Some
transmission repair
shops provide a small list of hand picked references from a large group
of
perhaps thousands of customers. I, however, can provide first hand
references
from owners of local businesses who recommend Tucker Transmissions to
their own
customers.
Warranty
At
Tucker Transmissions,
all major transmission repairs carry a full 2 year written guarantee.
Since
longer warranties have shown to attract more customers, the question
arises as
to why some other shops don’t offer competitive warranties.
